Customer care
To answer all queries and reply to communications sent by members on our service. This is the “mission” of our Customer Care service: satisfy every request; and fast!
The BidandClick Customer Care service is fast and efficient and is available every day except holidays and weekends.
To understand how to purchase on BidandClick see "How it works".
Read also the answers to the FAQs in the "Help" section.
For further information on our service please contact our Customer Care service by writing to customercare@bidandclick.com.
Our operators will answer all your queries. Our motto is: an informed customer is a satisfied customer.
Response time
Answered within 3 hours
Answered within 1 hour
Answered within 3 hours
Answered within 1 hour
As you can see from the graph above, 93% of member queries have been answered within three hours and 83% within one hour.
